Privacy Policy

1. Information We Collect

When you place an order through Chefaleh, we collect information you provide directly to us, including your name, email address, delivery address, and payment information. We also collect information about your order preferences and delivery zone.

2. How We Use Your Information

We use the information we collect to:

• — Process and fulfill your weekly Shabbat orders
• — Send order confirmations and delivery updates via email
• — Notify you of upcoming deadlines (Wednesday 5:00 PM Miami time cutoff)
• — Improve our service and menu offerings
• — Comply with applicable legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only as necessary to fulfill your order (e.g., payment processors), or as required by law.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize your preferences and improve site performance. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result. For full details, see our Cookie Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment data is processed through secure, industry-standard payment processors and is never stored on our servers.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Order history may be retained for up to three years for accounting and legal compliance purposes.

7. Your Rights

You have the right to:

• — Access the personal information we hold about you
• — Request correction of inaccurate information
• — Request deletion of your data, subject to legal retention requirements
• — Opt out of marketing communications at any time

8. Contact Us

For any privacy-related questions or requests, please contact us at chefaleh@gmail.com. We will respond within 5 business days.